Exchanges and Returns

Thanks for shopping at the Panda Tactical Webstore.

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 30 calendar days to return an item from the date you received it.

 

You must contact us Prior to any return or exchange using: pandatactical.bigcartel.com/contact, [email protected] or calling us at (240) 808 - 9811

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging if any exists.

 

Refunds

 

All training payments are nonrefundable. We will issue a credit good for 365 days from initial purchase. The credit may be used on any future training classes.

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of

payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping

costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item to us, contact us.